FAQs

Frequently Asked Questions

Everything you need to know before booking your charter. Can't find your answer? Reach out on the contact page.

Booking

Do I need a license to rent a yacht?

No. All of our yachts come with a licensed captain and crew, so you don't need any boating license or prior experience to book a charter.

How far in advance should I book?

We recommend booking at least 48 hours in advance, especially for weekends and holidays. Same-day bookings may be possible depending on fleet availability, so contact us directly to check.

Can I cancel or reschedule my booking?

Yes. Reach out to our team as early as possible if your plans change, and we'll do our best to reschedule your charter to a new date depending on availability.

Onboard

What is included in the package?

Every package includes a licensed captain and crew, fuel, Dubai Marina departure fees, safety equipment, and chilled water and soft drinks onboard.

Is food and drinks included?

Basic refreshments are included with every package. Meals such as our BBQ / Premium Meal option can be added as an experience when you send your booking request.

Can I bring my own food and drinks onboard?

Yes, you're welcome to bring your own food and non-alcoholic drinks. Let your crew know in advance so they can help with storage and setup.

Groups & Guests

What's the maximum number of guests allowed?

Maximum guest capacity varies by yacht, from 8 guests on our smaller yachts up to 80 guests on Carmen, our largest mega yacht. Check each yacht's detail page for its exact capacity.

Are children allowed onboard?

Yes, children are welcome on all charters. Life jackets sized for children are available onboard every yacht in our fleet.

Payment

What payment methods do you accept?

We don't take payment through the website. Once you send your charter request via WhatsApp, our team will confirm the details with you directly and arrange payment, either online or in cash at the marina before your charter.